about Toler HARDLINES & HORTICULTURE
Our Vision
Our vision is to bring the highest level of expertise and support to the landscaping & horticulture industry providing our clients with the ability to greatly satisfy their customers with outstanding stone, hardlines & plants.
Our calling is to bring much joy to the customers and promote the importance of nature in the daily lives of all people. As we work with contractors and designers, our desire is that our products would bring beauty & peace to their customers, ultimately resulting in great satisfaction and enjoyment.
Our Mission
Our mission is to provide quality landscape supplies, knowledge, and technical support by combining Expert advice, Excellent service, & the Encouragement of others.
How we Benefit You
Toler Hardlines & Horticulture distinguishes ourselves from others. Our primary purpose is to provide outstanding plants & stone to those businesses who use them in projects that bring joy to the ultimate user.
1. How we give Expert advice
- We have product knowledge from 30 years in the horticulture and stone industry
- We provide the best cost options for our customers
- We help our customers give good advice to their clients
- Our advice provides long term satisfaction to the end user
- We provide knowledge to help our customers and provide them with options
- We supply up-to-date information on new products and have a pulse on current availabilities in the market
- We offer the most attractive and visually pleasing choices
- We teach correct installation techniques
- We understand the supply chain and processes to get good products: nursery tours, plant production/growing, block /paver manufacturing tours, stone harvesting and quarrying operations
2. How we provide Excellent Service
- Our frequent and timely communication regarding quotes, orders & deliveries keeps our customers in the loop
- We are honest with customers and vendors
- We stand behind the products we sell
- We provide current availability of products
- We email, text or call with confirmations of quotes and bookings
- We offer delivery and logistics coordination
- We are respectful of our customers' situation & time constraints
- We offer fair market pricing
- We offer the best options for our customers
- We perform post-delivery follow-up, jobsite visits, and product inspections
3. How we Encourage People
- As we provide plants and stone, we provide hope, encouragement, & walk alongside clients going through difficult challenges. This can be in business, family, or other relationships
- Our team will be an inspiration and encouragement to others as we model honorable standards in our conduct and in the way we seek to benefit our clients and community
- We help customers to be successful in relationships - both business and personal
- We teach and train customers new and more efficient ways to do business (e.g.: how to conduct virtual meetings – Zoom, etc.)
- We encourage others to do right and think in a righteous way as they conduct business and engage with people
Core Values
Integrity
We seek to be honest with our customers and vendors, follow through with our commitments, even when doing right cost us.
Knowledge
We combine our extensive experience and product knowledge with a continual push to learn and stay updated with best options and new products for our clients.
Service
We show value to our customers with timely and respectful communication, dependability, fair market prices, expert advice, kindness, and encouragement.
Excellence
We strive to provide the best quality products and services.
“Therefore, encourage one another, and build each other up, just as in fact you are doing.”
Meet The Owner
John Toler
John Toler, owner of Toler Hardlines & Horticulture, knows firsthand the power of encouragement, and the power of inspiring and building up others. His father, the late Desmond Toler, modeled it effectively in his law firm, in the community, in the local church, and with his family. John remembers his father’s words of encouragement and the hand written letters of inspiration and hope he received from him. Whether it be in business or personal relationships, John’s father lived out the power of believing in others and giving them hope and a bright future of success.
John enjoys building personal and business relationships that help and encourage others. Toler Hardlines & Horticulture is here to connect clients with hardline and landscape products but most importantly to give hope and encouragement along the way and help customers enjoy the things that matter most in life. His goal is to be the best partner to his clients by providing them with great hardline products, trees/plants, and stone to use in their creative projects.
After graduating from Auburn University with a Bachelor’s Degree in Horticulture, John has dedicated his entire 30 year professional career to the hardscape trades and green industry. Over 25 of those years have been helping clients with expert advice and supplying hardscape products (stone, blocks, pavers, mulch, soils, chemicals, erosion and other hardlines) and also plant material including trees, shrubs, groundcovers, annuals, and perennials.
John has personally worked with landscape contractors, builders, masons, contractors, golf courses, local governments, and homeowners. John has over 10 years of hands on horticulture experience working for himself, Walt Disney World, and a large landscape firm doing landscape maintenance, installation, and plant health care.
John has received professional certifications with:
- International Concrete Paver Institute
- Green Industry Certified Professional
- Soil And Water Conservation
- National Concrete Masonry Association
- State Commercial Pesticide Applicators License
“No amount of success in the workplace can compensate for failure at home.”
